Situation

Each time a recent disaster occurred, a number one Housing Association deployed an on-the-ground catastrophe response (CATS) teams could secure the large number of displaced tenants from the impacted area. The Housing Association required an urgent situation housing solution to the team that can provide:

• 24/7/365 access to comfortable, long-term accommodations

• Flexible leasing terms and duration of stay options

• Convenient locations within the affected regions additionally,

to be sure costs were managed effectively, the organization required a solution that included consolidated, centralised billing. Previously, downline were negotiating lease terms and signing agreements without company authorisation. This resulted in higher lodging costs, increased incidental charges and greater financial risks and exposure for the employee and also the client.

Challenge

The Housing Association necessary to secure an all-inclusive emergency housing solution that might keep costs down and streamline the billing process and so the CATS team could focus on meeting their tenant’s needs. Jigsaw, using its broad inventory of hotels, apartments, homes and more, could provide the Housing Association CATS teams with furnished apartments to have an extended stay over 1 month. This solution offered several advantages, including:

• Major cost benefits

By consolidating all disaster-related employee costs, using furnished apartments as an alternative to resort rooms, and identifying convenient options in the specific location, the customer was able to reduce staff overtime previously allocated to invoicing and processing, eliminate short-term stay hotel taxes and worked with Jigsaw to negotiate exceptional leasing terms longer (2 month) stays.

• Improved operating efficiencies through centralisation

Centralisation from the temporary housing process through Jigsaw allowed the customer to boost operating efficiencies by giving a single source for many housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time needed for repairs or relocation. Providing an urgent situation housing solution to get a leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a much more comfortable, home-like environment with larger areas, full-size kitchens and separate areas. This solution allowed the client’s employees to focus less about the stress and inconveniences in connection with getting away from home for very long periods of time plus more on fulfilling the displaced tenant’s needs.

• Enhanced use of critical information

Centralised event data allowed for simplified and consolidated catastrophe reporting. Moreover, this functionality provided enhanced reporting features important for successfully managing expenses, sharing information and improving service. Results Through providing a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process and much more suitable housing accommodations, Jigsaw could help the client save lots of time, money and resources. Therefore, the Housing Association experienced a savings of more than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP per apartment. To understand more about this case study or how Jigsaw could work with you to give a temporary housing solution for your catastrophe response teams, please call 0845 0000 792 or complete the proper execution below.

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