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Decanting tenants a great method guide


Whenever a recent disaster occurred, a respected Housing Association deployed an on-the-ground catastrophe response (CATS) teams could support the large number of displaced tenants within the impacted area. The Housing Association required a crisis housing solution for the team that may provide:

• 24/7/365 usage of comfortable, long term accommodations

• Flexible leasing terms and amount of stay options

• Convenient locations from the affected regions additionally,

to make sure costs were managed effectively, the company required a solution that included consolidated, centralised billing. Previously, associates were negotiating lease terms and signing agreements without company authorisation. This led to higher lodging costs, increased incidental charges and greater financial risks and exposure for both the employee and also the client.


The Housing Association necessary to secure a thorough emergency housing solution that would keep costs down and streamline the billing process so the CATS team could give attention to meeting their tenant’s needs. Jigsaw, having its broad inventory of hotels, apartments, homes plus much more, was able to supply the Housing Association CATS teams with furnished apartments to have an extended stay over Four weeks. This solution offered several advantages, including:

• Major cost savings

By consolidating all disaster-related employee costs, using furnished apartments instead of hotel rooms, and identifying convenient options within a specific location, the client could reduce staff overtime previously invested in invoicing and processing, eliminate short-run stay hotel taxes and worked with Jigsaw to barter exceptional leasing terms for (2 month) stays.

• Improved operating efficiencies through centralisation

Centralisation from the temporary housing process through Jigsaw allowed your client to boost operating efficiencies by offering a single source for all those housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time required for repairs or relocation. Providing a crisis housing solution for any leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a much more comfortable, home-like environment with larger apartments, full-size kitchens and separate areas. This solution allowed the client’s employees to target less on the stress and inconveniences in connection with being away from home for very long periods of time plus more on fulfilling the displaced tenant’s needs.

• Enhanced use of data

Centralised event data allowed for simplified and consolidated catastrophe reporting. Additionally, this functionality provided enhanced reporting features necessary for successfully managing expenses, sharing information and improving service. Results By providing a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process and more suitable housing accommodations, Jigsaw might profit the client save a significant amount of time, money and resources. Because of this, the Housing Association possessed a savings greater than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP per apartment. For more information on this case study or how Jigsaw can function along with you to supply a temporary housing solution for your catastrophe response teams, please call 0845 0000 792 or complete the proper execution below.

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