Attention Amazon sellers: you most likely are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is a result of you whenever Amazon mis-handles your inventory. Amazon manages something similar to 350 million products worldwide, so it’s no surprise that inventory discrepancies will certainly sometimes occur. When they do, incorrect transactions for lost, damaged, or destroyed, or any other Amazon fee overcharges are eligible for Amazon FBA reimbursement.
In most cases, it’s your decision to distinguish occurrences that be eligible for a Amazon FBA reimbursement and submit the proper claims. The full process is difficult and time-consuming. Also, be aware that claims for virtually any of the errors should be filed within Eighteen months of their occurrence.
This informative guide in time breaks down what Amazon FBA reimbursement is, and the way you are able to most easily recover money that is rightfully yours.
Varieties of Amazon FBA reimbursements
The five premiere reasons behind Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s quite normal for inventory to obtain lost throughout shipping or misplaced within the warehouse. Another common cause is inaccurate barcoding. Whatever the reason, the best way to make certain what’s occurring within your inventory would be to carefully take a look at inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged in the warehouse plus the path of shipping. There exists a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
From the Amazon fulfillment center
On the way from the fulfillment center to the customer
To fulfillment center
Missing in fulfillment centers within the past 1 month
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a tremendous proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit assists you to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not settled
Returned Not Refunded after 45 Days: customer received reimbursement, but would not return an item
Return Overcharge: customer refunded greater than initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned after which damaged
Return after 2 months: customer granted an exception on the return policy following your usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or dispose of your inventory without your permission. But they do owe you Amazon FBA reimbursement if it does. Inside your determine this is always to continually track inventory inside your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to ascertain storage fees. Incorrect product measurements and weights can lead to higher storage, shipping and commission fees.
It’s responsibility to determine if such fees are overcharged and supply proof in a Amazon are convinced that supports lower product size and weight.
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