Attention Amazon sellers: you most likely are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is a result of you whenever Amazon mis-handles your inventory. Amazon manages similar to 350 million products worldwide, so it’s wonder that inventory discrepancies will certainly sometimes occur. Whenever they do, incorrect transactions for lost, damaged, or destroyed, or another Amazon fee overcharges qualify for Amazon FBA reimbursement.
Generally, it’s your responsibility to distinguish occurrences that be eligible for Amazon FBA reimbursement and submit the proper claims. The whole process is tricky and time-consuming. Also, note that claims for just about any of such errors must be filed within 1 . 5 years of these occurrence.
The following information stops working what Amazon FBA reimbursement is, and just how you are able to most easily recover money that’s rightfully yours.
Types of Amazon FBA reimbursements
The 5 premiere reasons behind Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s normal for inventory to have lost throughout shipping or misplaced inside the warehouse. Another common cause is wrong barcoding. Awkward, inside your make sure what’s taking place in your inventory is usually to carefully research your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged inside the warehouse and in the path of shipping. There exists a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
Within the Amazon fulfillment center
En route from the fulfillment center towards the customer
On the way to fulfillment center
Missing in fulfillment centers within the last 1 month
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a substantial proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit makes it possible to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid for
Returned Not Refunded after 45 Days: customer received a reimbursement, but did not return them
Return Overcharge: customer refunded greater than initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned and after that damaged
Return after Two months: customer granted different on the return guarantee following the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or dispose of your inventory without your permission. Nevertheless they do owe you Amazon FBA reimbursement if this does. The best way to be positive about this is usually to continually track inventory as part of your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to ascertain storage fees. Incorrect product measurements and weights can result in higher storage, shipping and commission fees.
It is your responsibility to determine if such fees are overcharged and provide proof in an Amazon claim that supports lower product size and weight.
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