Attention Amazon sellers: you most likely are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is due to you whenever Amazon mis-handles your inventory. Amazon manages something such as 350 million products worldwide, so it’s not surprising that inventory discrepancies will sometimes occur. When they do, incorrect transactions for lost, damaged, or destroyed, or other Amazon fee overcharges are eligible for Amazon FBA reimbursement.
In most cases, it’s your decision to spot occurrences that be eligible for Amazon FBA reimbursement and submit the right claims. The complete process is hard and time-consuming. Also, note that claims for almost any of the errors should be filed within 18 months with their occurrence.
This guide reduces what Amazon FBA reimbursement is, and how you are able to most easily recover money that is rightfully yours.
Varieties of Amazon FBA reimbursements
The 5 premiere factors behind Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s normal for inventory to have lost for the duration of shipping or misplaced in the warehouse. Another common cause is incorrect barcoding. Unpleasant, the only method to make sure what’s occurring with your inventory is always to carefully take a look at inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged within the warehouse plus the path of shipping. There exists a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
Within the Amazon fulfillment center
On the way from the fulfillment center towards the customer
On the way to fulfillment center
Missing in fulfillment centers within the past 30 days
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent an important proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit assists you to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid for
Returned Not Refunded after 45 Days: customer received a refund, but would not return the item
Return Overcharge: customer refunded more than initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned and then damaged
Return after Sixty days: customer granted the best towards the return policy as soon as the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or get rid of your inventory without your permission. Nevertheless they do owe you Amazon FBA reimbursement when it does. The only method to determine this is usually to continually track inventory inside your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to find out storage fees. Incorrect product measurements and weights may result in higher storage, shipping and commission fees.
It’s responsibility to ascertain if such fees are overcharged and offer proof in an Amazon claim that supports lower product size and dimenstions.
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