Tip 1
Look at accreditations
For any water treatment company, the LCA certificate is the one thing you wish to be receiving within the post come the end of August. And it’s really difficult to obtain! Coming from the individual who had to submit an application for the re-registration, it’s stressful. After the efforts associated with putting everything together, there was the weeks of panic between broadcasting the re-registration documents and finding the certificate. The accrediting company needs evidence that you are doing whatever you say you happen to be, each member are certain to get audited – generally every couple of years (so you really can’t ensure it is all up!).
Tip 2
Test their technical knowledge!
The fact that the business you’ll be paying should know their stuff may appear such as an obvious indicate make, so how often would you just trust that the suppliers know what they actually do without testing them into it? I’d personally highly recommend quizzing your water treatment supplier on his or her knowledge – legionella control is the law so you want to know you’re having the best.
Obviously how you test them out . depends upon the extent of your family knowledge. You can not question them something you never understand yourself! A little bit of internet research and relating it back to your equipment or perhaps a problem on the site needs to be sufficient.
Tip 3
Money isn’t everything
Everybody knows that attempting to a low cost is standard when employed by any company and it’s the same at B & V. However, it’s more often than not factual that the most affordable costs are never the most effective.
Water treatment solutions are a legitimate requirement. For those who have a Legionella outbreak on the site you will end up responsible for any repercussions. It’s one particular sad facts of life. So just why give the minimum very easy to remain, and everyone else, safe? With budget prices comes budget service and that is something you Do not want.
One other examine make on this subject is certainly one that applies to any service you are buying… hidden costs. This is the way companies who charge what is apparently a ‘too helpful to be true’ rate make their funds. Because, such as the saying, when it seems too good to be true, it usually is.
Tip 4
Testimonials and references are everything!
It’s not what companies say about themselves that matter, it’s how many other people say about them.
Ask a prospective water treatment supplier for two main or 3 testimonials or references. Contact these people – should they such as the company enough to present a testimonial or accept become a referee they don’t mind you giving them a call to evaluate. Inquire further questions and find out what water treatment was completed on-site. If the water treatment company would really love your small business, they’ll offer you contact details of sites the location where the work was similar to what it’s is going to be on yours. Bingo – you’ve eliminated any made-up testimonials and also got a great understanding of how a company works and appearance after their customers.
Tip 5
Understand that it’s your site!
Always remember that whenever you employ a water treatment company to be effective in your site, you’re employing the crooks to care for your equipment. When they place the wrong corrosion inhibitor in, say, your cooling tower, You are the one that will pay for a fresh one if it all bad happens.
For that reason, there’s 2 exactly what you need to remember:
1) It’s your site and thus your rules. Ensure you make use of a water treatment company to know and respects this as they’ll respect your equipment too. A fantastic relationship means less mistakes.
2) This time follows on in the last. It is a personal site – should you be unsure about anything at any point, ask. If you don’t seem like they actually do the most effective to your site, or making mistakes, use someone else.
A lot of people contain the “too much effort” attitude in relation to changing supplier. But, in case you have the least doubt that the current supplier isn’t performing properly, you’re throwing your hard earned money away. After all, you would not use a member of staff putting in half the required amount of effort, or otherwise suggesting what exactly they do and why when you ask.
Tip 6
A high level ‘complicated customer’
No two sites are the same with regards to treating water, but generally most sites hold the standard cooling towers/boilers/closed systems situation. You’ll find, however, those out there who want what we on the market love to call ‘specialist applications’.
I am just writing around the assumption you are aware if you’re a ‘specialist application’ site or otherwise, but understanding that don’t assume all water treatment information mill as communicative as everyone would like, I’ll explain briefly:
‘Specialist application’ identifies sites that have questionable boilers, large cooling towers, reverse osmosis plants or something as equally ‘complicated’.
Virtually all water treatment companies function do not have the detailed knowledge or specialist products necessary to handle your needs. Be sure you discover what exactly your potential supplier plans to do and just what treatment regime they’ll use. Then obtain a second opinion from another water treatment company.
References come into play again here. Request contact details of another site where they have treated the identical equipment since they is going to be treating on yours. Use a company with previous experience – it’s not worth it to become a ‘trial’ site.
Tip 7
Added value
An excellent water treatment company will usually provide you with strategies to spending less on-page (one other reason why the least expensive original quote isn’t always the best). There are plenty of means of cutting down costs that the water treatment supplier should inform you of.
Obviously every website is different therefore we couldn’t inform you an amount necessarily be right for you, but some samples of methods for cutting cost is as follows:
1) Running your cooling tower or boiler in the optimum cycles of concentration (this will likely save water AND chemical usage) OR
2) Ensuring the boiler hotwell is running on the optimum temperature (that will minimize chemical usage).
It’s as simple as that! Look at this when you find yourself reading through an offer from the water treatment company.
Tip 8
Innovation
Anything good clients are constantly researching new means of making things much easier. It is no different in water treatment industry. There are numerous things around which might be making water treatment more automatic, whilst keeping sites complying with legislation.
It’s worth asking a possible water treatment company when they’ve any ‘non-traditional’ services available – even if you have zero aim of with them. The reason being? Companies who will be trying to last will always look ahead. You dont want to find out you’re still while using the traditional temperature check method while your competition is not waste time and cash using new and innovative ways!
Tip 9
Consider risk assessments
In the event the water treatment risk assessment performed on the site is wrong, every one of the water treatment accomplished after this will probably be also. Well, for the next two years at least. And when precisely the same company do the review? It’ll be wrong to the 2 yrs and then too.
Always ask to find out one example risk assessment. Generally, the more detailed and organised the danger assessment the higher. Good water treatment companies have a great deal of time and effort over risk assessments as they realise their importance. And when it’s done, compare it with a risk assessment done by another water treatment company. In case you have picked well, the main difference in quality must be immediately apparent.
Tip 10
Research before you buy!
It’s more than okay to do a little digging about how your potential water treatment company runs their business. What’s their complaint procedure? Even in the very best or best companies mistakes happen, and complaints are lodged. So what do they do if something wrong happens to suit your needs?
What’s their standard and express delivery times and how much would they cost? You dont want to think that you’re obtaining a wonderful service only to discover that this standard delivery time for chemicals is Two weeks because they’re manufactured in some obscure country to avoid wasting costs. As well as what should you exhaust chemicals altogether? Should your supplier doesn’t have a weekend service for chemical deliveries, or it costs the earth since it has to be sent on a plane, you’ve got a problem.
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