Huntington Beach is the latest city to engage their citizens for the first time with their MyHB mobile app. City officials found that 40% of traffic to the city’s website was from mobile phones. With features like Government, Beach Information, Experience HB, City News, Upcoming Events, and Services, citizens will discover it easier than ever before to be associated with their city with several taps on their cell phone.

Residents and visitors alike is now able to discover more details about facilities, libraries, points-of-interest as well as the over 100 parks, in addition to information, phone numbers, maps and directions, in addition to have accessibility to city council agendas. They’re able to stay informed and up-to-date for the latest happenings and upcoming events from the City News and Upcoming Events sections. The status of requested permits can be checked from the app while using the permit number, APN or property address. Beach Info is the most visited tabs on the city’s website. Now surfers and beach goers will discover beach conditions with just a few taps from the City Issue Report. Beach and surf conditions given by Surfline are fed in to the app daily at 7:05am. Characteristics and operations will periodically be included.
Every month, the city will have a special tab to highlight a meeting or service that’s unique to that particular month. Dynamic information will likely be time sensitive and ever-changing as events come and go. The first such event could be the city’s upcoming airshow. The app is launching with functionality to market the airshow, providing all pertinent event information and including an FAQ section. Made available, will likely be parking information, and Uber and Lyft drop-off and pick-up locations. Citizens will be able to report issues and incidents relating to the airshow that will be received, tracked, and resolved by police and city officials, dependant upon issue type. The information collected will likely be valuable not only to handle the problems because they are reported but to enhance upon citizen experience for those future events.

Keep an eye out for that capability to Report an Issue from the app, because the city plans to replace their current issue reporting provider with the MyCivic RAI after the new year.
More info about City Issue Report check this web page